Shipping policy

How much does shipping cost?
Being the heroes that we are, we offer free standard shipping on orders above $45. For orders under $45, standard shipping is a flat rate of $8.

All prices on our website are in Australian dollars and are inclusive of GST where applicable.

How quickly can I get my hot little hands on your nuts once I buy?
At House of Heroes, our fingers work overtime to pack your nuts to be dispatched within 1-3 business days of your purchase. Play it cool, our nuts will be on your doorstep before you know.

Standard shipping within Australia: 3-5 business days and sent via Australia Post.

Where do you post your nuts to?
We deliver to all nutheads within Australia.

How do I keep a close eye on my nuts as they get delivered?
You’ll receive an email from us once we’ve shipped your order. Use the tracking number on the email to check it’s where-abouts. Binoculars not included.

Hit us up at hello@nakedherofoods.com.au with your name and order number if you haven’t received your package after 10 days of receiving your tracking number and we’ll set the hound dogs loose on the post peeps. 

Can I cancel my order?
We've all accidentally processed a cart thinking it was our wishlist. Send us an email ASAP at hello@nakedherofoods.com.au with your order number and we'll get it sorted for you.

More boring delivery stuff…
Naked Hero cannot be held responsible for items that are left unattended. Trust us, your dog will eat this homework so be quick to collect your nuts.

Once an item states ‘Delivered’ on our tracking system, you’ll need to take up any enquiries with the courier.

Naked Hero cannot be held responsible for items delivered to the wrong address due to wrong entry from you nutheads, if this is the case, you’ll need to nut it out with your postie.